Shipping policy

Last updated: 30 August 2026

This Shipping Policy explains how Vaba Technology handles orders placed through Vaba Vaba at vabavape.com.

1. Seller and scope

Vaba Technology is registered in the United Kingdom and operates the Vaba Vaba online store. This policy applies to consumer orders placed through our website.

2. Adult-only sales and destination restrictions

We sell vaping and nicotine products only to customers who have reached the legal purchasing age at the delivery destination. We do not ship to a country, region or address where the sale, import, possession or delivery of the ordered product is prohibited. We may refuse or cancel an order if the destination is not eligible or if required age or eligibility checks cannot be completed.

3. Available shipping methods and charges

Available destinations, shipping methods and shipping charges are shown at checkout after the customer enters a delivery address. Only the options displayed at checkout are available for that order. Where offered, DHL Standard may be selected. Please review the selected method and charge before completing payment.

4. Dispatch and delivery estimates

We do not publish one fixed dispatch or delivery time for every destination. The estimated information shown at checkout is the estimate applicable to the selected destination and shipping method. Any delivery date or timeframe is an estimate unless checkout expressly states otherwise. Carrier operations, customs processing, public holidays, address checks and events outside our reasonable control may affect delivery.

5. Duties and VAT

The VAT, customs-duty or other tax treatment shown at checkout applies to the order. If checkout states that a tax or duty is not included, the destination authority or carrier may collect it separately. Customers should review the full checkout summary before paying.

6. Packaging and tracking

Orders are prepared in discreet plain outer packaging. Tracking information is provided when it is made available by the selected carrier. Customers can also use our Tracking Order page for delivery updates.

7. Delivery details

Customers are responsible for providing a complete and accurate delivery name, address and contact details. Please contact Customer Service promptly if an error is noticed. Once a parcel has entered carrier processing, an address change may not be possible.

8. Wrong, damaged or defective deliveries

Please report a wrong item, transit damage or suspected product defect within 7 days after delivery. Include the order number and clear photographs or video showing the product, packaging and issue. Keep the product and original packaging while the claim is reviewed. Vaba Technology will cover the reasonable return-shipping cost for an approved claim by providing or confirming the return method.

9. Related policies

Returns and refunds are handled under our Return Policy. Use of the website and purchase of products are also subject to our Terms of Service and Privacy Policy.

10. Contact

Questions about shipping should be sent to Customer Service at service@vababazar.de.